SAVE THE DATE!
SATURDAY, NOV. 7, 2009
Lifetime Achievement Recognition
for Research Professor Emeritus
DAVID H. GUSTAFSON
Madison, Wisconsin
(Details to follow)
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 esearch Professor Emeritus David Gustafson is the director of the UW-Madison Center for Health Enhancement Systems Studies. Gustafson applies his interests in decisions, change and information theory to health systems and brings these topics together in the design and evaluation of systems, and tools that help individuals and organizations cope with major changes.
His research teams address individual change by creating systems to detect suicidal propensity, help teenagers adopt healthy behaviors and help families cope effectively when faced with major health crises. These systems rely on the Comprehensive Health Enhancement Support System (CHESS), a computer system that helps people facing a variety of serious medical situations. CHESS has been tested in the field and in randomized trials involving thousands of people, and the system is shown to provide insight into the acceptance, use and impact of computer-based support systems for health, health-related behavior, and health service use.
Along with CHESS, Gustafson has developed the Quality Improvement Support System to help organizations implement and sustain quality improvement. He has also created new techniques for facilitating groups and understanding customer needs. New models to measure customer satisfaction, severity, medical under-service, and quality of care have stemmed from Gustafson’s computer systems, and his behavior change research has led to models to predict and explain how organizational changes are initiated and adhered to. These organizational change initiatives are primarily tested in the addiction treatment field.
Gustafson is the author of several books and more than 100 journal articles. He is a fellow of the Association for Health Services Research, American Medical Informatics Association and the Institute for Healthcare Improvement, where he served as vice chair. Additionally, he is chair of the eHealth Institute and past chair of the U.S. Science Panel on Interactive Communications in Health. He is also national program director of NIATx, a Robert Wood Johnson Foundation initiative to improve quality of services in substance abuse treatment agencies..
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