- WWW Resources
- Catalog Description
- 520 Quality Assurance Systems.
- Course Prerequisite(s)
- See catalog description above.
- Prerequisite knowledge and/or skills
-
Senior or Graduate Standing, or Consent of Instructor
- Textbook(s) and/or other required material
-
Class notes available from IIE Student Chapter
- Course objectives
-
Provide students with knowledge and skills in the following areas:
-
Basic elements of a Quality Management System (QMS)
-
International standards such as ISO 9000 and ISO 14001
-
Structuring QMS documentation: Quality manual, procedures-work instructions-records
-
QMS Implementation and Maintenance Approaches
-
Strategic and competitive issues in QMS
-
Computer-based information systems for QMS
-
Role of TQM and statistical methodologies in QMS
-
Quality auditing and management reviews
-
Continuous improvement through corrective and preventive action
-
Integrated quality and environmental management systems
- Topics covered
-
Basic elements of a Quality Assurance (QA) system
-
Quality standards such as ISO 9001, ISO 14001, and others
-
Structuring Quality Management System (QMS) documentation: quality manual, procedures, work instructions, records
-
QMS System Implementation and Maintenance
-
Strategic and competitive issues in QMS
-
Computer-based information systems for QMS
-
Role of TQM and statistical methodologies in QMS
-
Quality auditing and management reviews
-
Continuous improvement through corrective and preventive action
- Class/laboratory schedule
-
One 150 minute class per week:
-
Introduction to Course, Introduction to ISO 9000:2000
-
Management's Role & Responsibilities in ISO 9001:2000
-
Interpreting the ISO 9001:2000 Standard & Workshop on Interpreting the ISO 9001:2000 Standard
-
Quality System Structure and Documentation Workshop on QMS Manual
-
Workshop on Flowcharting and Developing QSP's Development of Work Instructions, Forms, and Records
-
QS-9000 - Advanced Product Quality Planning (APQP) and Potential Failure Mode & Effects Analysis (FMEA) Workshop on FMEA
-
Fundamentals of QMS Auditing; Auditing Tools/Techniques
-
Nonconformance Statements & Workshop on Writing Nonconformance Statements
-
Preparing and Using Audit Checklists, Workshop Assignment; Audit Results Reporting Methods
-
Mock Audit Workshop
-
Corrective and Preventive Action Systems; Using Quality Defect Data to Drive Continuous Improvement
-
Management Review Process & Workshop on Policy Deployment
-
QMS Certification and Registrars; What Third Party Auditors Look For
-
Introduction to ISO 14001
- Contribution of course to meeting the professional component
- This course contributes primarily to the students' knowledge of engineering topics, and does provide design experience.
The following statement indicates which of the following considerations are included in this course: economic, environmental, ethical, political, societal, health and safety, manufacturability, sustainability.
-
-
A documented quality system based on international standards such as ISO 9000 has become an essential requirement for competitiveness in both manufacturing and service companies worldwide. The knowledge and skills covered in this course serve to prepare students for contributing as valued engineers in industry and business. The integrative nature of the course also serves as a key elective in the Quality Engineering Program in IE by addressing quality improvement methodologies in a total systems perspective.
- Relationship of course to undergraduate degree program objectives and outcomes
- This course primarily serves students in the department. The information below describes how the course contributes to the undergraduate program objectives.
-
-
Introduces engineers to applications of total quality concepts and tools to develop, implement, and maintain an effective quality managementsystem in a manufacturing or service organization. Emphasis is on documentation development, team-based improvement strategies, and international quality standards.
- Assessment of student progress toward course objectives
-
GRADING POLICY
-
Mid-term Exam 30%
Final Exam 35%
Homework 30%
Class Participation 5%
- Person(s) who prepared this description
