Gene P. Masters Information Officer Address/E-mail Program Affiliations Personal Statement

Contact Information

2715 Engineering Hall 1415 Engineering Drive Madison, WI 53706

Tel: 608/265-5937 E-mail: masters@engr.wisc.edu

Program Affiliations

• College of Engineering

Personal Statement

Customers

• Primary

1. 2^nd Floor Engr Administration
2. ECS

• Secondary

1. The rest of COE

Training

• Classroom training

1. Windows
2. Email
3. Eudora
4. Pegasus
5. Word
6. Excel
7. Access

• One on one training
• Supplying training materials
• Web based notes

Repairing

• Solving software problems
• Swapping out equipment

Re-organizing

• Moving systems from place to place
• Purchasing new systems
• Upgrading existing systems

1. Motherboard & HD swapouts
2. Saved admin $60k in 96/97

• Installing admin software needs

1. Standard suite (see Installing Win 95 URL)

• Giving away old equipment
• Define and implement new software tools

1. ECS TSS system

Network Management

• Emergency backup to CAE for Novell systems
• Server change-overs

1. COEADM to COE1

• Central application (such as email) transitions

1. Pegasus to Eudora

• IP number caretaking

Data Management

• Build data warehouse systems for COE data

1. Based on data modeling work

• Answer data based questions on COE activities

Information Distribution

• Create Web based information systems

• Create and distribute electronic forms for the COE

• Create and distribute analysis tools

1. Calcpage